PERSONAL SERVICE...
At LOVE IN A JEWEL® we take great care to ensure you are looked after every step of the way.
There is no question too small or request too big, so please ask us anything.
We look forward to helping you.
The Service...
The jewellery we make is very meaningful, personal and important.
We understand how much it will mean to you.
Please rest assured that every stage is handled with love, respect and care.
We make a LOVE IN A JEWEL® like we are making it for a family member of our own.
We are a very small team...
Every single piece is made with integrity in our Christchurch based studio.
Only Joachim and Tracy will work on your LOVE IN A JEWEL® from start to finish.
How to order...
Simply choose the design you would like and order on our website.
From there we will send you an email with all the details you need...for example: what we need from you and where to send it.
Don't worry, it's easy.
The Making of your LOVE IN A JEWEL®...
Joachim and Tracy work side-by-side throughout the process
1. Firstly Joachim prepares the piece of jewellery, he personally files and handsets every diamond or crystal in every piece and hand polishes the piece.
Once ready, he hands the piece of jewellery to Tracy with the lid separate.
2. Tracy takes a photograph of your Loved One's Ashes or your Love Note beside the jewellery.
If it is a Love Note, close up photographs are taken clearly showing the note laying flat next to the jewellery.
Tracy then carries the piece of jewellery with the Ashes or Love Note back to Joachim.
3. If it is Ashes going inside...
Joachim uses his special copper spoon with a funnel to gently place the Ashes into the piece of jewellery.
4. If it is a Love Note going inside...
(Remember close up photos of the note laying flat have already been taken)
Tracy then chooses a special word from the note and asks Joachim to fold the note so this particular word is on top. Joachim then does some skillful origami folding and carefully places the folded note into the piece of jewellery using tweezers.
5. Tracy then takes a photo of the Ashes or Love Note sitting inside the jewellery.
She then carries the jewellery with the separate lid back to Joachim and prints out the polaroid photos.
6. Joachim professionally seals the lid on forever using special bespoke tools and once this process is completed he gives the piece a final polish.
Tracy checks every finished piece to ensure it is perfect before packaging the jewellery, with the polaroid photos, into the jewellery box and gift bag.
It is a labour of love with attention to detail from start to finish.
